Profiles

Your user and organisation information

Alongside the functionality to log out or reset your password, you can also customize/edit the information we store related to your user profile and, if you're an admin user, your organization.

Manage your user profile

Here is your go-to guide for managing your user profile.

Change your username

To change the first or last name on your account, please select your profile icon located in the top-right corner of your screen. This action will prompt a dropdown menu to appear.

You can then click on your first or last name, depending on which you’d like to adjust. Type in your new name and confirm the change by clicking the tick under each field.

Upload a profile photo

If you're inclined to personalize your profile with a photo, start by selecting your profile, located in the top-right corner of your screen. This action prompts a dropdown menu to appear.

Next, click on your current profile photo, which is currently displaying your username’s initials. This will initiate a file upload window.

Within this window, you have two options for uploading your chosen image. Either drag your new profile photo into the designated box or click to browse your files and select the desired image. Once selected, the image will upload. Finally, press “Upload” to set the image (make sure that it’s .png, .jpeg, .jpg or .gif).

Remove a profile photo

If you’re contemplating the removal of your current profile photo, begin by selecting your profile, located in the top-right corner of your screen. This action will cause a dropdown menu to appear.

Then, hover your cursor over your profile photo. Upon doing this, you’ll observe a bin icon appear. Simply click on it to initiate the removal process.

A prompt requesting confirmation of this action will then appear. To finalise the removal of your profile photo, press ‘Confirm’. This ensures your photo will be removed, and your profile image will revert to the default display of your username’s initials.

Change your password

Should you wish to modify your password, initiate the process by selecting your profile located in the top-right corner of the screen.

From here, click on the option labelled “Change password”.

Subsequently, a password reset link will be dispatched to your registered email address. The email, titled “Set your password”, will originate from “[e-mail]“.

Within this email, you’ll find a “Set Password” button, or alternatively, a provided link. Click on either of these to proceed.

You’ll then be redirected to a page where you can enter your new password. After typing in your new password, be sure to confirm the change by clicking “Reset password”. This action finalises the process and your password will have been successfully updated.

Logout

If you wish to sign out of your account, the process is straightforward. Begin by clicking on your profile icon, located in the top-right corner of the screen. This action will cause a dropdown menu to appear.

In the dropdown menu, you will find an option labelled “Logout”. Simply click on this option, and you will be successfully signed out of your account, concluding your session.

Manage your organisation profile

Located at the bottom left of your screen, you’ll notice your organisation’s profile. Simply click on this profile to prompt a dropdown menu to appear.

Change organisation name

Within this menu, there’s an option to adjust your organisation’s name. By clicking on the current name, you’ll be provided with an input field where you can type in a new name. Once you’re satisfied with the updated name, click on the tick symbol or press the ‘Enter’ key on your keyboard to confirm the changes.

Upload your organisation logo

If you’re eager to update your organisation’s logo, begin by selecting your organisation’s profile. You’ll find this situated in the bottom-left corner of your screen, and clicking it will prompt a dropdown menu to appear.

Next, you’ll need to click on your current logo. This action triggers an upload prompt to appear.

At this stage, you have the choice to either click within the space to open a file navigation menu (where you can locate and select your new logo) or conveniently drag and drop your logo into the designated space.

To finalise the change, ensure you click ‘Upload’. This action will commit the new logo to your organisation’s profile.

Remove your organisation logo

If you’re considering removing an uploaded organisation logo, begin by selecting your organisation’s profile, which you’ll find located in the bottom-left corner of your screen.

Next, hover over the logo. As you do this, you’ll notice a red bin icon appear. Go ahead and click on this icon.

A prompt will appear, asking you to confirm the removal of the logo. By pressing ‘Yes’, you affirm your decision and complete the process. Your organisation’s logo will be removed and the default placeholder will reappear.